Home care, with You in Mind, master logo.

Home care and support

Support when it's needed

The services we provide are person-centred and designed around your needs, wishes and preferences. We offer a wide range of care which can vary from 30 minutes up to 24/7.

As a provider we believe in delivering safe effective care which offers peace of mind.

A full overview of our home care and support services are outlined below.

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We are here to support you with all your personal care needs and can offer as much or as little assistance as required.

Our carers will work with you, getting to know you and you’re routine to support you in a way which you prefer. We will strive to ensure we offer a person-centred approach which is a tailored support plan around your personal needs, wishes and preferences. 

Personal care support can include:

  • Washing, bathing, showering
  • Help and support getting in and out of bed.
  • Assistance with toileting needs and continence care. 
  • Assistance with hair care and grooming 
  • Help with eating meals and food preparation.

We can provide support and assistance with medication in a range of ways depending on your needs and preferences.  

We will detail in your person-centred care plan the agreed level of assistance required. Our care team will give you the dignity and respect you deserve, respecting your privacy and treating you with care and compassion.

Our staff are fully qualified for all levels of administering medication – If you’re unsure which level of support you will require please see below levels 

  • Level 1 – Self medicates, this will include medication prompts 
  • Level 2 – Staff fully administer 
  • Level 3 – Staff administer via special technique, this could include P.E.G 

We recognise that household tasks can become more difficult as our needs change but that they remain an important part of staying healthy, happy, and safe in your own home. Our domestic calls can be arranged to help with or to carry out tasks* including:

  • Housework – cleaning, dusting, hoovering, mopping etc.
  • Changing bed linen
  • Laundry
  • Ironing
  • Washing dishes
  • Emptying bins

* Tasks which we would not be able to carry out for safety reasons would include moving or rearranging furniture and heavy lifting.

We can arrange calls for your shopping whether this is to assist and escort you in doing your own shopping or whether you would like our carers to do this for you.  This can include:

  • Popping to the local shop
  • Supermarket food shop
  • Assisting with online shopping
  • Guidance and support with your Food or shopping budget

We understand that a lot of people like to have company and someone to talk and reminisce with.  We offer companionship or social calls to give you the opportunity to get out and about on social outings, enjoy hobbies and past times that you love, to keep your mind active or to just have someone there to talk to.

We know that for those who are being cared for at home, a companionship service can be of great comfort to your family and loved ones, helping them to have peace of mind that you are cared for while they have time to do the things they need to.

We can offer social calls to those who need support and assistance to get out and about and to visit places you enjoy.  This can include going to social events and outings, shopping, visiting places of interest or even giving support and a helping hand to attend medical appointments. 

We understand that a lot of people like to have company and someone to talk and reminisce with.  We offer companionship or social calls to give you the opportunity to get out and about on social outings, enjoy hobbies and past times that you love, to keep your mind active or to just have someone there to talk to.

We can offer social calls to those who need support and assistance to get out and about and to visit places you enjoy.  This can include going to social events and outings, shopping, visiting places of interest or even giving support and a helping hand to attend medical appointments. 

We know that for those who are being cared for at home, a companionship service can be of great comfort to your family and loved ones, helping them to have peace of mind that you are cared for while they have time to do the things they need to.